Terms and conditions of use

Permitted Use of this Site

YOU MUST BE OVER 18 TO MAKE A PURCHASE.

To comply with UK legislation you must be 18 or over to make any purchase. To do this we may have to seek from you documentary proof of age prior to dispatching your order.

Our Guarantee/Returns

All our products come with a 'lifetime' Guarantee against faulty material or workmanship.

Here at Samuel Staniforth we have a systematic habit and culture of high quality and reliability. Quality runs through the veins of the organisation and has done so for over 150 years and we do our absolute best to provide you with the finest products in the market. So therefore should you be unhappy with the quality of the materials used or you believe the state of the workmanship is poor we are more than happy to replace the item or refund the cost of the product.

If none of the above is correct, the product has not been used and is still in perfect condition we would be more than happy to refund or replace the order to the same value of the order.

We will NOT however replace or refund purchases where there is evidence a product has been misused or mistreated. For example, using a knife as a pry bar or placing excessive force on a knife causing it to snap.

All products will be examined by experts carefully to ensure a fair outcome can be established.

Safety Information

All products shown on the website can cause serious injury and if used foolishly injuries can be fatal. Therefore, we advise all customers to use products safely, responsibly and only for their intended purpose.

If you are unsure how to use one of our products in the correct manner, we are more than happy to provide guidance on how to do so. Otherwise, seek professional assistance.

Keep out of reach of children and exercise parental supervision at ALL times. 

Tax

Please be aware that some US states and other countries might charge a local tax when we ship the product(s) and this has to be paid locally by you. Unfortunately, we have no control over whether this tax is levied or not and so we cannot include this in the price paid on the website. By ordering from this website you agree to pay directly any local taxes that might be levied on the product(s) you receive.

All prices shown on the website in Pounds Sterling include Value Added Tax for the United Kingdom.

How to Care for your Samuel Staniforth Knives.

A good knife is an investment. With proper care and attention it will last you a lifetime.

After use, we recommend that all forged Samuel Staniforth knives are NOT dishwasher safe. Knives in the Samprene range are dishwasher safe, however, we advise against washing them in the dishwasher.

This is because:

- The movement inside the dishwasher can cause damage to the knife.

- Detergents and liquids can be harmful and cause small indents and spotting on blades.

- Handles may discolour over time.

- Intense heat is not good for the temper of the blade.

Care tips:

- Clean your knives as soon as you have used them. Do not allow them to soak in water.

- Wash them in warm water using a damp cloth and a small amount of washing up liquid.

- Dry immediately after they have been cleaned. Carefully, from the back of the knife to the blade.

- Ideally store in a knife block, if not, store in a in-drawer tray.

- Do not abuse knives as screwdrivers or can openers, this is not the intended use and can bend or break the blade.