All our products come with a 'lifetime' Guarantee against faulty material or workmanship.
Here at Samuel Staniforth we have a systematic habit and culture of high quality and reliability. Quality runs through the veins of the organisation and has done so for over 150 years and we do our absolute best to provide you with the finest products in the market. So therefore should you be unhappy with the quality of the materials used or you believe the state of the workmanship is poor we are more than happy to replace the item or refund the cost of the product.
We will NOT however replace or refund purchases where there is evidence a product has been misused or mistreated. For example, using a knife as a pry bar or placing excessive force on a knife causing it to snap.
All products will be examined by experts carefully to ensure a fair outcome can be established.
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